We service areas of your yard to your specifications. Areas might include your front or back yard, landscaped areas, driveways, walkways & patios.
Alpha Pet Waste Removal will need to have access to any gates on the property. Keeping the gates unlocked or providing alternate access will allow for service to be completed on time.
Yes. We love playing with the dogs before, during and after service. If your dog has any reservations about us being on their territory we ask that they hang out inside while we quickly complete the service.
Upon request Alpha Pet Waste Removal provides a Pre-Service and or Post-Service Courtesy call or text.
Yes! All equipment used in the process of servicing your property are cleaned with water and a disinfectant solution reducing the spread of disease.
Pricing will very depending on the number of dogs and the size of the area to be cleaned.
Invoices are sent via email on the 1st of the month. Payments are due within 15 days. Payments can be made online or mailed in.
Alpha Pet Waste Removal does not charge “Late Fees”. If payments are not made by the 15 Day Net period the customers service will be suspended until payment is made. The customer will have to pay the full amount due to reinstate service. The customer will pay the regular service fee for the services missed following the suspension.
A customer who’s service is suspended will be notified via email.
If Alpha Pet Waste Removal is at a customers property but is unable to perform service due to locked gates or aggressive dogs in the service area the customer will be charge for a full service.
Yes. Alpha Pet Waste Removal has a 24 hour Re-Service Guarantee. If you are not completely satisfied with your service just contact us via Text, Email or Voicemail within 24 hours of the completion of that service. We will come out and Re-Scoop at no additional charge.
Alpha Pet Waste Removal does not perform service in the rain. Customers are notified via text or email if service is suspended due to rain.
If Alpha Pet Waste Removal is unable to perform service due to scheduled or unscheduled days off, rain, severe weather or any other acts of God, service will be suspended until the next scheduled service date. If on that next scheduled service, pet waste has accumulated from the missed service, the customer will be charged a Missed Service Accumulation Fee. The time spent collecting and disposing accumulated pet waste will be charge at 50% the normal service rate.
Alpha Pet Waste Removal has designated “No Service Days“ and will not provide normally scheduled services on those days.
- New Years Day
- President's Day
- Memorial Day
- Independence Day
- Labor Day
- Veteran's Day
- Thanksgiving Day
- Christmas Eve
- Christmas Day